Privacy Policy

Privacy Policy

Last Updated: 01/07/2024

At CTM Lending, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ctmlending.co.au (the “Site”). Please read this policy carefully. By accessing or using the Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you visit our Site, such as:

  • Personal Identification Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide.
  • Financial Information: Information related to your financial situation, including income, employment details, and credit history.
  • Technical Data: IP address, browser type, operating system, referring URLs, and other technical information related to your interaction with our Site.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide Services: To process and manage your loan applications and related services.
  • To Communicate: To respond to your inquiries, send updates, and provide customer support.
  • To Improve Our Site: To analyze usage patterns and improve the functionality and content of our Site.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as financial institutions, credit bureaus, and IT service providers.
  • Legal Requirements: We may disclose your information if required by law, in response to a legal process, or to protect the rights, property, or safety of CTM Lending, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our Site and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us at the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site with a new “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CTM Lending
1/190 Tower Street, Panania
Email: team@ctmlending.com.au
Phone: 0466 290 057

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